Hotel
Policy
Early Check-In Policy
Our standard check-in time begins at 15:00 hrs. For early check-in requests, additional charges will apply as follows:
•Check-in between 06:00 and 15:00 hrs: Half-day charge
•Check-in before 06:00 hrs: Full-day charge
Please note that early check-in is subject to availability.
Late Check-Out Policy
Our standard check-out time is at 12:00 hrs (noon). For late check-out requests, additional charges will apply as follows:
•Check-out until 18:00 hrs: Half-day charge
•Check-out after 18:00 hrs: Full-day charge
Late check-out is subject to availability.
Child Policy
One child (4–12 years) can share the parents’ bed at no additional charge. A maximum of two children are allowed per room. For the second child, an extra charge of 1,200 THB per day will apply, which includes an extra bed and breakfast.
Extra Bed Policy
An extra charge of 1,200 THB per night will apply for an additional bed, which includes breakfast.
Sofa Bed Charges:
•Deluxe and Grand Deluxe Rooms: 800 THB per night
•Executive Garden View and Executive Ocean View Rooms: 1,200 THB per night
A 50% discount on the extra bed charge will apply for children under 12 years old.
Non-Smoking Policy
All guest rooms are smoke-free. A fine of 5,000 THB will be charged for smoking inside the rooms and balcony. Guests who wish to smoke are kindly requested to contact our staff for information on designated smoking areas.
Non-Smoking Policy
All guest rooms are smoke-free. A fine of 5,000 THB will be charged for smoking inside the rooms and balcony. Guests who wish to smoke are kindly requested to contact our staff for information on designated smoking areas.
Visitor Policy
Non-staying guests are required to complete an "Unregistered Visitor Disclaimer" form and leave their ID card at the Front Desk for the security of all guests.
Food and Drink Policy
•Fruits with strong odors, such as durian, are strictly prohibited within the resort. A fine of 2,500 THB will be charged if found.
•Food, fruits, and drinks with strong colors that may cause stains are also strictly prohibited. A fine equivalent to the cost of the damaged item will be charged if found.
Media Production Policy
To ensure the proper use of our facilities, advertisement photo shoots, filming, or any form of professional media production are strictly prohibited without prior written approval from the hotel. All individuals or organizations wishing to use our venue as a filming location must contact us in advance to obtain the necessary permission.
Pet Policy
Pets are not permitted on the property. A minimum fine equivalent to the daily room rate will be charged for the deep cleaning process. Additional charges may apply if any damages occur.